Works in a team environment cooperatively and efficiently.
Excellent deductive reasoning and problem solving skills.
Very personable, compassionate and able to help resolve conflict internally and with clients smoothly.

Highly skilled with web development technologies as well as proficient with variety of programming languages, concepts and technologies:


Developer Oct. 2009 - Present Dok Klaus Computer Care / Web Kenner, Warrenton, Virginia

During my time with Dok Klaus I worked within three categories: Design & Development, Network Engineering, and Information Technology Specialist.

Network engineering:

Design and implement networks for small to medium size companies.
Multi-location companies that required seamless network access to resources at each location and remote access to the company intranet.
VoIP telephony networks design and implementation.
Network wiring and crimping.
Hardware and software firewall implementation and maintenance.
Wireless mesh networks and point to point node bridging.

Design & Development

Designed responsive websites for local businesses using the Joomla and Wordpress CMSs.
Developed e-commerce websites for local businesses, including web-to-print websites, using Joomla and Magento.
Developed customized client management databases and user interfaces for local companies using Joomla and CakePHP.
Designed print advertisements for clients.
Excellent skills with industry software: Photoshop, Dreamweaver, Flash, Illustrator, Fireworks, Coda, NetBeans, XCode, and BBEdit.
Developed custom components and extensions for WordPress and Joomla.
Utilized a variety of APIs to enhance software including FaceBook Graph, Twitter REST and Firehose, QuickBooks, Multiple Google APIs, Instagram, and Amazon Web Services APIs.

Information Technology Specialist

Maintained network equipment, workstations, and servers for our company and for clients.
Configured and built custom computers.
Handled mail servers spam filtering, security, administration, and deliverability.
Setup and configured video security systems.
Virus removal from Windows, Mac & Linux systems.
Installation of workstation and server systems.
Configured web servers with Apache, FastCGI, PHP, MySQL, Memcached, OSSEC, MongoDB, VirtualMin, Plesk, and CPanel.
Data recovery from corrupted hard drives and external storage devices.
Hardware repair of Apple iOS devices.
Hardware repair of Apple and other computers and servers.
Backup of databases, servers, Macintosh and Windows based computers.

Lead Programmer, Server Administrator 2005 - present Wordmarque Design Associates, Alexandria, Virginia

Designed, implemented, debugged, and documented server-side scripts/databases for online museums, e-commerce sites, photography catalogues, and political action clients.

Specialist and Back of House 2008 - Dec. 2009 Apple Computer inc., McLean, Virginia

Interacted with customers on a daily basis, created a custom package tailored for their needs, making sure the customer walked out with a smile.
Investigated and answered questions or problems with software and hardware.
Transferred customers files from their old computers to newly purchased computers and installed new software.
Worked cooperatively and efficiently in a large team environment.

Designed and Developed by Mark Hatchell